Terms and Conditions

Welcome to Risers! By accessing and using our website, products, and services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase or using our services.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have the legal consent of a guardian.
  • We reserve the right to update or modify these terms at any time without prior notice.
  • Continued use of our website after changes are made constitutes acceptance of the new terms.

2. Products and Services

  • We strive to provide accurate descriptions and images of our products. However, minor variations may occur.
  • Prices and availability of products are subject to change without prior notice.
  • We reserve the right to refuse or cancel any order at our discretion.

3. Orders and Payment

  • Orders are processed only after full payment is received.
  • We accept multiple payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
  • In case of payment failure, the order will not be processed.
  • We reserve the right to cancel or refuse any order if fraudulent activity is suspected.

4. Shipping and Delivery

  • We aim to dispatch orders within the estimated shipping time mentioned at checkout.
  • Delivery times may vary based on location, shipping carrier delays, and unforeseen circumstances.
  • Customers are responsible for providing the correct shipping address. We are not liable for delays due to incorrect information.

5. Returns and Refunds

  • Returns and refunds are governed by our Return Policy and Refund Policy.
  • Products must be returned in their original condition, with all accessories and packaging intact.
  • Refunds will be processed according to the refund guidelines specified on our website.

6. User Conduct

  • You agree to use our website lawfully and refrain from:
    • Engaging in fraudulent activities.
    • Disrupting or interfering with our website’s operations.
    • Uploading malicious content such as viruses or harmful software.

7. Intellectual Property

  • All content on our website, including text, images, logos, and graphics, is protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • Risers is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • We are not responsible for any damage or loss caused due to third-party services or external factors.

9. Privacy Policy

  • Your personal information is protected as outlined in our Privacy Policy.
  • We do not sell or share customer information with unauthorized third parties.

10. Governing Law

  • These terms and conditions are governed by the laws of India WB.
  • Any disputes will be handled in the appropriate legal jurisdiction.

11. Contact Information

For any inquiries regarding these terms, please contact:

Risers Support Team
Email: therisers.ec@gmail.com
Phone: +91 906-249-1123
Address: 60, Grand Trunk Road Liluah Howrah- 711204

By using our website and services, you agree to these terms and conditions. We reserve the right to update or modify this policy at any time.

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