Privacy Policy - The Risers

At Risers, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information

Name, email address, phone number, and mailing address.
Payment details such as credit/debit card information (processed securely by third-party payment processors).
Account login credentials when you create an account on our website.

b. Non-Personal Information

IP address, browser type, and device information.
Cookies and tracking data to enhance user experience.
Demographic information such as preferences, interests, and behavior on our website.

c. Transactional Information

Order history, payment records, and shipping details.
Customer support inquiries and correspondence.

2. How We Use Your Information

We use the collected data for the following purposes:

To process and fulfill orders, including payment processing and delivery.
To provide customer support and respond to inquiries.
To personalize user experience and recommend relevant products.
To improve website functionality and analyze trends.
To prevent fraudulent transactions and enhance security.
To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data under the following circumstances:

With Service Providers: Third-party vendors (e.g., payment processors, shipping companies) assisting in business operations.
With Legal Authorities: If required by law, in response to legal proceedings, or to protect our rights and security.
With Business Partners: For marketing collaborations, only with your explicit consent.
With Analytics & Advertising Partners: Aggregated, non-identifiable data may be shared for analysis and advertising optimization.

4. Data Security

We implement industry-standard security measures to safeguard your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of third-party sites and recommend reviewing their policies before providing personal data.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

Accessing and updating your personal information.
Requesting deletion of your data.
Opting out of marketing communications.
Restricting data processing in certain circumstances.

To exercise these rights, contact our support team.

8. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Continued use of our website after modifications constitutes acceptance of the changes.

9. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

Risers Support Team
Email: therisers.ec@gmail.com
Phone: +91 906-249-1123
Address: 60, Grand Trunk Road Liluah Howrah- 711204

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.